Orders, Shipping & Returns
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If you require additional assistance or may have questions or comments about product please fill out the form and a representative will get back to you with 24 hours of receipt.
If immediate customer service is required please contact us through email.
ODIN rods are covered by a limited lifetime warranty against non-conformities in workmanship and materials for the original owners lifetime. (Proof of purchase necessary)
ODIN will inspect the rod to determine of the breakage was due to workmanship or materials non-conformance. Based on the companies' discretion we will either replace or repair your product at no additional charge.
If breakage is due to accident, neglect, or normal wear and tear, the company will repair or replace for a fee. ODIN will send an estimate to be approved before any fees are accrued.
Shipping costs are calculated based on weight and are fulfilled within a timely fashion by ODIN. Any specials pertaining to orders (IE free shipping etc.) Will automatically appear in the price at checkout.
For any International Rod orders, please contact ODIN Outdoors directly for an estimate.
Returns will be accepted up to 30 days after purchase. Returns will be accepted from products that are defective due to manufacturer error. Please contact us about any additional details.
We do not distribute privacy information to third parties. Customer information is retained specifically as reference as a customer profile and is not shared outside of authorized transaction. We take priority of customer privacy and stand by our policy.